Add to a Reservation


Panama City, Florida FAQ

  • What does my StudentCity.com package include?

  • Welcome Orientation to tell you everything you need to know about safety, your location, and most importantly, where the party's at!
  • Free daily beach parties hosted exclusively by StudentCity.com at The Boardwalk Beach Resort
  • Discounts on Exclusive Party Packages
  • Free StudentCity.com wristband
  • Are my meals included in the packages?

    There are two options in order to have meal included in your package:

    • By booking before October 31st FREE MEALS and DRINKS are automatically added to your package as a bonus incentive. (There is a meal plan upgrade available for $99)
    • Some hotels have the option of allowing you to book your reservation as All-Inclusive
  • Do I need a passport?

    No, you do not need a passport because Panama City Beach is located in Florida.

  • What about sun protection?

    Make sure to pack sunscreen!!! The sun is extremely strong even in Florida so bring sun-block and use it! Tan gradually or you will spend the remainder of your vacation in your hotel room, in a doctor's office with sun poisoning, or extremely red and looking ridiculous.

  • How do we dress for the night events?

    The nightlife in Panama City tends to follow an “upscale casual” dress code though some clubs can be more strict than others. With the CityPass we do use clubs on a few nights that require a dress code including closed-toed shoes, pants, no cut-off sleeves or hats for men. For the clubs with dress codes the girls can usually get away with anything, except wearing just a bathing suit as a top. Make sure to pack some nice clothes to be on the safe side.Before packing please check the CityPass schedule for the updated themes.

  • Will my hotel have compatible electrical connections?

    Yes, Electrical outlets at our provided hotels are all American since you are not leaving the country.

  • What time zone is Panama City Beach located in?

    Panama City Beach is located in the Eastern Standard Time Zone.

  • How do I call home?

    Your cell phones should work, but if not, you can always purchase a calling card and use a pay phone.

  • How much spending money do I need?

    The amount of money each person needs onsite is specific to the amount of money you traditionally spend. If you have received the additional Free Meals and Drinks or purchased an All Inclusive Option Room, you most likely won't be spending much money on food and drinks. Same goes for the CityPass; if you pre-purchased this before your trip, drinks are included in each of the night events.In general, our experience has been that on average, most students use about an additional $350 for food and activities for a full week.

  • Should I take cash or travelers' checks?

    StudentCity.com recommends that you bring a combination of both. You will need some cash during travel and upon arrival, however for security reasons we recommend that you keep the bulk of your spending money in the form of travelers' checks. You may use travelers' checks to pay for additional CityPasses, add the Meal Plan, or purchase Phone Cards from StudentCity.com representatives. If travelers' checks are lost or stolen you will be able to get your money back.

  • What is an orientation? Why should I attend?

    All StudentCity.com travelers are brought to a Welcome Orientation upon arrival into Panama City. StudentCity.com staff will give you everything you need to know about safety, your location, and most importantly, where the party's at! They will address the ins and outs of the program, tell you what and what not to do, where and where not to go, as well as provide you all the essential party information! It is important to attend so you are given the specific dates and times of each StudentCity.com sponsored event, a StudentCity.com wristband, important medical and emergency contact information, and if you did not purchase the Party Package ahead of time, you can do so before you head to your hotel.

  • Where do I go if I need help?!

    All customer service issues are handled on-site. If you have customer service issues please use the number on your StudentCity.com wristband and a staff member will assist you. You will also find StudentCity.com staff at ALL StudentCity.com hosted events, meals and hotels. DO NOT CALL OUR CORPORATE OFFICE IN THE UNITED STATES!

  • What if some of our event information changes? Where can I find emergency numbers? How will I be informed of important updates?

    During Orientation you will receive a destination guide which will help you know what's going on, when it's happening and where. It will provide you a list of do's and don'ts of Spring Break, emergency numbers, the meal plan and free drinking hours. As well, each StudentCity.com hotel will have a bulletin board posted in the lobby to help update you on emergency numbers, daily and weekly events, flight departure times, transfer pick-ups and any other pertinent information we feel you may find useful during your stay. Check these boards daily for important updates!

  • Do I have to wear my StudentCity.com wristband?

    Yes! Sorry about the tan lines, but it is very important that you keep your StudentCity.com wristband on from the moment you receive it until you depart. The wristband helps identify you as a StudentCity.com traveler so that our on-site staff may assist you and help answer any questions you may have.

    You will also be given a hotel wristband to help them determine who their customers are as well. Again it is important to keep both of these wristbands on for identification purposes

  • What if I lose my wristband?

    If your StudentCity.com wristband were to come off you can get a replacement by finding a Staff member or going to StudentCity.com's office. Times and location will be given to you at orientation.

    If you are to lose your hotel bracelet you will need to ask them if it is possible to get a replacement as their may be a cost associated with it due to hotel specific policies.

  • What is the StudentCity.com Party Package? How much is it?

    The Club La Vela Card and Panamaniac Cards are each $40 for StudentCity travelers. Each of these cards allow you free drinking hours at select places and free cover at select clubs.

  • How and where do I get my StudentCity Pass?

    You can add the Party Package to your account up to the day before you leave for Panama City by accessing your account on our website, or by simply calling 1-888-777-4642 to speak with any one of StudentCity.com's representatives. If you miss out on the pre-purchase option, you will be given the opportunity to buy it onsite at your Welcome Orientation, or by speaking with any of the Onsite Staff members throughout your Spring Break week.

  • What is the drinking age?

    The drinking age is 21 just like the rest of the United States.

  • Will I need my ID?

    Yes, you will need your ID when going out at night. The drinking age is 21, but most clubs allow 18+ entry. When you arrive at your hotel, please place all of your valuables, IDs and travel documents in the safe provided to you by the hotel.

  • How do we get around?

    Taxis are available and the costs will vary by the distance you are going. You can plan to pay anywhere from $2-$5 per person per ride.

    Depending on your hotel/location, a lot of places/events you will be attending with StudentCity.com are within walking distance.

  • Are there other things to do? How do I sign up for extra excursions?

    There are many things to do in Cancun if you want to get away from the regular beach scene and try something new. In Panama City the most popular excursions are: Jet Skiing, Banana Boat Rides, and Parasailing. StudentCity.com uses Panama City Destination Services as our ground handler and they are located in specific hotels during specific times either given to you during your orientation or posted at the StudentCity.com bulletin board at your hotel. By using their services they can help you make reservations with ease and will provide discounts and specials.
  • Are we allowed in other hotels?

    This will vary on the hotel. Most hotels will let you on the hotel grounds during the day but will regulate who is able to go up into the hotel rooms. At night any hotel that has policies of not letting outside guests into the hotel rooms will not be able to enter into the hotel at all.

  • Can we bring alcohol into the hotel?

    The answer to this question can vary among hotels and can be combined with the question of whether you can bring outside food into their hotel as well. Most of the time you can bring food/alcohol in, but in the end it is up to the hotel. Alcohol requirements may also include the ability to bring plastic or cans in, but not glass.

  • What do I do if I get sick?

    If you or any of the people you are traveling with get sick or need medical attention please contact the StudentCity.com staff right away! You will be able to find them at all StudentCity.com hosted events, during lobby hours or 24 hours a day by calling the emergency number provided to you on your StudentCity.com wristband. The staff will assist you in accordance to the level of medical attention you may need.

  • What if I have to leave the trip early?

    If you do have to leave the trip early and you booked one of our standard flights it will be your responsibility to find your own flight home. If you purchased the Optional Travel Insurance you may be eligible for a refund but will have pay all costs up front then contact the insurance company upon your arrival home to file a claim. If you have booked the flight lock option you will be able to contact the airline that you traveled on in order to change your flight. (Flight Change fees will vary depending on airline) Please contact the StudentCity.com staff onsite for help with changing your flight.

  • Check out times. Our flight does not leave until late, when do we check out?

    Standard hotel check-out times are 11am, but please check. You are responsible for paying any late check out fees. Most of the hotels have a courtesy room for you to keep you luggage until you leave.