Meals are included in your hotel All-Inclusive package.

All-Inclusive is specific to your chosen hotel. Included in the cost of your trip your meals and drinks will be included at your hotel during designated times by showing your all-inclusive wristband provided to you when you check-in.

Absolutely! When traveling to Punta Cana you WILL need a passport.

Please visit: www.travel.state.gov/ for more information.

• Since January 23, 2007, ALL persons, including U.S. citizens, traveling by air between the United States and Canada, Mexico, Central and South America, the Caribbean, and Bermuda will be required to present a valid passport, Air NEXUS card, or U.S. Coast Guard Merchant Mariner Document.
• As early as January 1, 2008, ALL persons, including U.S. citizens, traveling between the U.S. and Canada, Mexico, Central and South America, the Caribbean, and Bermuda by land or sea (including ferries), may be required to present a valid passport or other documents as determined by the Department of Homeland Security. While recent legislative changes permit a later deadline, the Departments of State and Homeland Security are working to meet all requirements as soon as possible. Ample advance notice will be provided to enable the public to obtain passports or passport cards for land/sea entries.

If you do happen to lose your passport, whether you lost your luggage or just misplaced it while you were down at your destination you will need to go to the American Consulate or the Embassy to get a new one. You will be able to find a StudentCity.com staff member while you are at your destination that will be able to help you.

*Travel tip: make a copy of your IDs, passports or birth certificates and leave it with a family member for emergencies. They can always fax you a copy if you lose something.

Based off of averages from Weather.com during the month of March and the height of Spring Break Punta Cana typically has highs around 82 and lows of 71.

Make sure to pack sunscreen!!! The sun is strong in Punta Cana so bring sun-block and use it! Tan gradually or you will spend the remainder of your vacation in your hotel room, in a doctor's office with sun poisoning, or extremely red and looking ridiculous.

The national language in the Dominican Republic is Spanish, though in the tourist area many of the locals speak English and you will be able to communicate with them. Please be aware that there is a language barrier and if you need help to contact a Staff member for assistance.

Yes, Electrical outlets at our provided hotels have 110V connections which means you can use your hairdryer, etc., however, you may want to bring adaptors just in case.

Punta Cana is located in the Atlantic Time Zone.

Calling cards purchased in the United States (i.e.: Sprint or MCI) do not work in the Dominican Republic! StudentCity.com offers calling cards that you can pre-purchase before you leave or purchase when you arrive in Punta Cana.

You will need very little money while in Punta Cana because you will be mainly at your large All-Inclusive resort. However, students usually bring around $200 for anything extra.

StudentCity.com recommends that you bring a combination of both. You will need some cash during travel and upon arrival, however for security reasons we recommend that you keep the bulk of your spending money in the form of travelers checks. If travelers' checks are lost or stolen you will be able to get your money back.

The exact exchange rate in Punta Cana can fluctuate daily, but the average rate to use as a guide would be 36 pesos to 1 dollar. As an example, 1 US Dollar = 36.12172 Dominican R. Peso. For extra help and updated information take a look at our currency converter

** There are also ATMs located in Punta Cana that your Debit cards will work in. Getting money directly out of an ATM in Punta Cana will give you a better exchange rate rather than using American money directly and using a certain establishment's exchange rate. You won't receive American money from ATM's, you will be receiving Pesos. Most establishments also accept most major Credit Cards for purchases.

Upon arrival to Punta Cana, youll need to clear Customs and Immigration. You will have already filled out all appropriate entry documents on the plane (asking for your passport number, reason for travel, and address where youll be staying). When you deplane, youll be channeled through to inspectors who will check your papers, ask the purpose of your visit, and sign off on your documents. Then follow the other travelers to the baggage claim area, pick up your things, and continue through the portal marked "nothing to declare". Once you have exited the terminal a StudentCity.com staff member will be waiting for you with a transfer to bring you to your Welcome Orientation. If you do not see the StudentCity.com staff member please be patient! During high volume traffic times you may need a few minutes in order to locate each other. Please do not take another form of transportation including another transfer company or taxi. You will NOT be reimbursed for these extra costs.

Once picked up from the airport you will be brought to a welcome orientation before you reach your hotel. It will take about 45 - 60 minutes to reach your orientation. Once the orientation is completed you will be taken to your hotel.

All StudentCity.com travelers are brought to a Welcome Orientation upon arrival into Punta Cana. StudentCity.com staff will give you everything you need to know about safety, your location, and most importantly, where the party's at! They will address the ins and outs of the program, tell you what and what not to do, where and where not to go, as well as provide you all the essential party information. It is important to attend so you are given the specific dates and times of each StudentCity.com sponsored event, a StudentCity.com wristband, important medical and emergency contact information.

All customer service issues are handled on-site. If you have customer service issues please use the number on your StudentCity.com wristband and a staff member will assist you. You will also find StudentCity.com staff at ALL StudentCity.com hosted events, meals and hotels. DO NOT CALL OUR CORPORATE OFFICE IN THE UNITED STATES!

During Orientation you will receive a destination guide which will help you know what's going on, when it's happening and where. It will provide you a list of do's and don'ts of Spring Break, emergency numbers, the meal plan and free drinking hours. As well, each StudentCity.com hotel will have a bulletin board posted in the lobby to help update you on emergency numbers, daily and weekly events, flight departure times, transfer pick-ups and any other pertinent information we feel you may find useful during your stay. Check these boards daily for important updates!

Yes! Sorry about the tan lines, but it is very important that you keep your StudentCity.com wristband on from the moment you receive it until you depart. The wristband helps identify you as a StudentCity.com traveler so that our on-site staff may assist you and help answer any questions you may have. The wristband also entitles you to discounts at various clubs, bars, restaurants and retail stores around Punta Cana.

You will also be given a hotel wristband to help them determine who their customers are as well. Again it is important to keep both of these wristbands on for identification purposes

If your StudentCity.com wristband were to come off you can get a replacement by finding a Staff member or going to StudentCity.com's office. Times and location will be given to you at orientation.

If you are to lose your hotel bracelet you will need to ask them if it is possible to get a replacement as their may be a cost associated with it due to hotel specific policies.

The drinking age is 18.

No, all StudentCity events are at the All-Inclusive Resorts.

In Punta Cana we recommend that you drink bottled water just to be safe. However the water, ice and any food in contact with water at all of our events or restaurants we work with is purified. It is also safe to shower and brush your teeth in any of the hotels StudentCity.com uses.

There are many things to do in and around Punta Cana if you want to get away from the regular pool and beach scene to try something new! In Punta Cana the most popular excursions and day trips are: Quad biking/ATV rentals, Exotic jungle safaris, Golfing, Helicopter tours, Swimming with dolphins. StudentCity.com uses local destination ground handlers and they are located in specific hotels during specific times either given to you during your orientation or posted at the StudentCity.com bulletin board at your hotel. By using their services they can help you make reservations with ease and will provide discounts and specials.

This will vary on the hotel. Most hotels will let you on the hotel grounds during the day but will regulate who is able to go up into the hotel rooms. At night any hotel that has policies of not letting outside guests into the hotel rooms will not be able to enter into the hotel at all.

The answer to this question can vary among hotels and can be combined with the question of whether you can bring outside food into their hotel as well. Most of the time you can bring food/alcohol in, but in the end it is up to the hotel. Alcohol requirements may also include the ability to bring plastic or cans in, but not glass.

If you or any of the people you are traveling with get sick or need medical attention please contact the StudentCity.com staff right away! You will be able to find them at all StudentCity.com hosted events, during lobby hours or 24 hours a day by calling the emergency number provided to you on your StudentCity.com wristband. The staff will assist you in accordance to the level of medical attention you may need. ALL medical costs will need to be covered by the traveler and paid up front. If you have purchased the Travel Protection insurance you will be covered up to a certain amount, but you still need to pay the costs up front and keep the receipts to file a claim with the insurance company upon your arrival home.

If you do have to leave the trip early and you booked one of our standard flights it will be your responsibility to find your own flight home. If you purchased the Optional Travel Insurance you may be eligible for a refund but will have pay all costs up front then contact the insurance company upon your arrival home to file a claim. If you have booked the flight lock option you will be able to contact the airline that you traveled on in order to change your flight. (Flight Change fees will vary depending on airline) Please contact the StudentCity.com staff onsite for help with changing your flight.

You will have your return flight information before you even leave for your trip. It will accompany your departure information on your travel vouchers. Transfers are typically scheduled 3 hours prior to your flight time. StudentCity.com will post on the hotel bulletin boards the time you need to check out of your hotel as well as when and where your transfer will pick you up on your specific day of departure.

Standard hotel check-out times are 11am, but please check. You are responsible for paying any late check out fees. Most of the hotels have a courtesy room for you to keep you luggage until you leave.